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Contact us

If you've got questions about your home delivery order from B&Q, or about shopping with us, you can view our FAQ's for all the latest information

Frequently asked questions

Find answers to our most popular asked questions in just a few seconds;

Call us

For questions about home delivery, including placing a new order or amending an existing order please call 0333 014 3357.

Monday-Saturday 8am-8pm
Sunday 10am-4pm

For Customer Services please call 0333 014 3098.

Monday-Saturday 8am-8pm
Sunday 10am-4pm

To help us review, develop and improve the products and services we offer; for example, calls to our contact centres may be monitored and/or recorded for quality control and training purposes.

Online form

Fill in our easy to use online form. When you've completed the form press 'Send a message' and your message will be sent to our contact centre. You'll then be re-directed back to this page.